About Me

IT Service Management

  • Service Catalog
  • Incident Management
  • Service Request Fulfillment
  • Problem Management
  • Change Management
  • Service Asset and Configuration Management
  • Asset Management
  • IT Strategic Management
  • Tool implementation and administration
    • BMC FootPrints Service Core
    • BMC Asset Core


  • MBA/Global Management
  • ITIL V3 Expert
  • PMP


  • Father (with my fairer half, Michiko)
  • Blogger, world traveler living in Japan

 ChampResume240Personal Blog: http://2g15.com/

Personal Twitter: https://twitter.com/gatmac

Personal Facebook: http://www.facebook.com/fallpurple

Professional Blog: http://itsminfo.com/


Professional Twitter: https://twitter.com/ITSMinfo

Professional LinkedIn: http://jp.linkedin.com/in/gatucker

  • Ben

    Hi Gregory,

    My name is Ben. I found your name on Coursera website where I am also completing the Design course taught by Karl T. Ulrich. I live in Maryland.

    The Japanese design aesthetic is very appealing to me, especially the concept of Wabi-sabi.

    Would you be willing to find and ship a 2013 Japanese wall calendar for me? They tend to be large and achingly austere. I can email you a photo if you are not familiar with them. In the US you can find no end of calendars with cliche Japanese themes; Ukiyo-e, Sakura, Samurai, Mt. Fuji, etc. But the ubiquitous-in-Japan wall calendars can not be found. I will pay for the calendar and shipping costs, of course. But please let me know how much it will cost before sending.

    Did you design and build something for the design course? May I see?